Returns & Exchanges

At Sue Patrick, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items within 30 days of the original purchase date.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original condition, unworn, and with all tags attached to qualify for a full refund or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and include a copy of your packing slip or order confirmation email inside the box.

• 3.
  Label and Ship

  Affix the return shipping label to your package and drop it off at any authorized carrier location; please note that return shipping costs are the responsibility of the customer.

• 4.
  Processing and Refund

  Once our team receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.